Privacy Policy

Welcome to Our Privacy Policy

Welcome to the Privacy Policy of Codesphere, operated by Codesphere Technologies LTD, registration address: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE, registration number: 15516099, phone number: +447458149614, email: info@codesphere-tech.com, office address: 1 Ropemaker St, London EC2V 9HT, United Kingdom. This document is crafted to inform you about collecting and using your business and personal information, underscoring our dedication to safeguarding your data and ensuring transparency.

Our Commitment

At Codesphere Technologies LTD, we prioritise the security and privacy of the information entrusted to us. This Privacy Policy is a comprehensive guide detailing the specific methods by which we collect, utilise, and safeguard business and personal data. Our mission is to ensure transparency and build trust while delivering tailored IT solutions for businesses.

Applicability

This policy applies to all users of the Codesphere Technologies LTD website (https://codesphere-tech.com/) and services. It encompasses the collection, use, and protection of business and personal information and outlines user rights, opt-out mechanisms, and procedures for changes to personal data.

Information We Collect

This section details the specific types of information Codesphere Technologies LTD collects, focusing on transparency and clarity in our data practices to better address your business requirements.

Business Data

In the course of providing tailored IT solutions, Codesphere Technologies LTD collects the following business data:

• Business email
• Business phone
• Company name
• Website
• Industry

This information helps us understand your business context and deliver services that are aligned with your industry needs. We treat this data confidentially and employ robust security measures to safeguard its integrity.

Personal Data

As an integral part of initiating an order, seeking assistance, or clarifying information, Codesphere Technologies LTD requires the following obligatory personal data:

• User’s name

This essential information is collected with your consent, ensuring a personalised and effective interaction. We prioritise the security and confidentiality of your personal data through robust protective measures.

How We Use Your Information

This section outlines how Codesphere Technologies LTD uses the data we collect. It provides clear insights into the purposes behind using your business and personal information, fostering transparency in our practices. Understanding how your information is used is essential for building trust in our services.

Purpose of Data Collection

Codesphere Technologies LTD collects business data to provide and optimise IT solutions that address businesses’ unique IT challenges. This includes utilising business email, phone, company name, website, and industry information to ensure our services align effectively with your operational requirements.

Additionally, any personal data, specifically the user’s name, is exclusively employed for personalization and communication. This allows us to enhance your experience and facilitate effective two-way communication, ensuring a seamless and customised interaction with our services. We prioritise the confidentiality and security of business and personal data through stringent measures to uphold your trust in Codesphere Technologies LTD’s commitment to privacy.

Communication Practices

Codesphere Technologies LTD engages in communication with users via the provided business email and phone for the following purposes:

• Service-related Communication: To relay important information about your requested IT solutions and updates on ongoing projects or services progress.
• Notifications and Announcements: Informing users about relevant updates, new features, or changes to our services.
• Relevant Information: Sharing industry insights, best practices, or information that may benefit your business.

Our communication practices are designed to keep you informed and engaged with Codesphere Technologies LTD’s services, ensuring seamless and productive collaboration. If you wish to modify your communication preferences at any point, please refer to the “User Rights” section for options to opt-out or adjust your settings.

Protecting Your Information

Ensuring the security of your data is paramount at Codesphere Technologies LTD. This section details the robust measures to safeguard business and personal information, underscoring our commitment to maintaining the integrity and confidentiality of your valuable data.

Security Measures

At Codesphere Technologies LTD, we prioritise the security of your information through a comprehensive set of industry-standard measures. These include:

• Data Encryption: All data transmissions, including business and personal information, are encrypted to prevent interception and ensure secure communication.
• Access Controls: Strict access controls and authentication mechanisms ensure that only authorised personnel can access sensitive data.
• Firewall Protection: Robust firewall systems monitor and control incoming and outgoing network traffic, safeguarding against unauthorised access and potential threats.
• Regular Security Audits: Routine security audits and assessments are conducted to identify vulnerabilities and proactively address potential risks to our systems.
• Employee Training: Ongoing training programs ensure that our staff is well-versed in security protocols, fostering a culture of awareness and responsibility.

These measures collectively form a multi-layered approach to protect your business and personal information from unauthorised access, disclosure, alteration, and destruction. Codesphere Technologies LTD remains steadfast in its commitment to upholding the highest information security standards.

Data Retention

Codesphere Technologies LTD follows a careful and purposeful data retention policy to ensure the responsible handling of both business and personal information:

• Business Data: We retain business data for the duration necessary to fulfil its intended purposes. This includes business email, phone, company name, website, and industry information, which are securely stored throughout our engagement. Once the purpose is fulfilled, data is promptly and securely disposed of by established procedures.
• Personal Data: Personal data, specifically the user’s name, is retained only for the duration required for communication purposes. This facilitates personalised and efficient interaction while respecting your privacy. Once the need for communication ceases, personal data is securely deleted to ensure compliance with our commitment to data minimization and protection.

This approach to data retention reflects our dedication to maintaining the integrity of your information and underscores our commitment to handling it responsibly throughout its lifecycle.

Sharing Your Information

This section explains how Codesphere Technologies LTD handles information sharing. We aim to be clear and transparent about when and how we might share your business and personal data, always prioritising your privacy and security.

Involving Third Parties

Codesphere Technologies LTD maintains a strict commitment to the confidentiality of your information. Here’s how we handle third-party involvement:

• No Sale, Trade, or Transfer: Codesphere Technologies LTD does not sell, trade, or transfer your business or personal data to third parties without your explicit consent.
• Integral Service Providers: In certain instances, essential service providers may be involved in our operations to enhance and facilitate our services. These third parties are carefully selected and strictly bound by confidentiality agreements to ensure the security and privacy of your information.
• Transparency and Consent: Any data sharing with third parties beyond integral service providers will be communicated transparently, and user consent will be obtained before such sharing occurs.

Our commitment is to protect your data, and any engagement with third parties is guided by the necessity of improving and delivering our services with the highest standards of security and privacy.

Legal Compliance

Codesphere Technologies LTD is dedicated to adhering to legal standards and protecting your information and our company’s rights and interests. Here’s a detailed overview:

• Legal Obligations: In certain situations, Codesphere Technologies LTD may be obligated to disclose information in compliance with legal requirements, such as responding to lawful requests from law enforcement agencies or government authorities.
• Protecting Rights and Interests: Information may be disclosed to safeguard Codesphere Technologies LTD’s rights and interests, particularly when enforcing our terms of service or addressing security issues is necessary.
• Transparency in Legal Disclosures: Applicable laws will make any disclosure for legal compliance. We will strive to provide transparent communication to affected users unless prohibited by law or court order.

Our commitment to legal compliance is balanced with a dedication to safeguarding your privacy, and we ensure that any disclosure is made within the bounds of the law while striving to maintain transparency and accountability.

Your Rights as a User

This section outlines the rights afforded to users by Codesphere Technologies LTD. Understanding and exercising these rights empowers users to control their data and ensures transparency in our commitment to respecting and protecting your privacy.

Access and Correction Rights

At Codesphere Technologies LTD, we believe in empowering users to have control over their data. Here’s how we handle access and correction requests:

• Access to Your Data: Users can request access to the personal and business data Codesphere Technologies LTD holds. Upon receiving a request, we will provide details about the information we have collected, its purposes, and who it may have been shared with.
• Correction of Inaccuracies: If users identify inaccuracies or incomplete information in their data, Codesphere Technologies LTD is committed to promptly correcting or updating the information. Users can submit requests for corrections, ensuring the accuracy and integrity of their data.
• Request Process: To initiate an access or correction request, users can contact Codesphere Technologies LTD through the designated channels in this privacy policy’s “Contact Information” section.

We are dedicated to facilitating these rights, promoting transparency, and ensuring that users maintain control over the accuracy and integrity of the information held by Codesphere Technologies LTD.

Opt-Out Options

Respecting user preferences is fundamental at Codesphere Technologies LTD. Here’s how we handle the right to opt out of marketing communications:

• Clear Opt-Out Option: Users are provided with a clear and easily accessible option to opt out of receiving marketing communications. This option is typically available in communication materials or can be requested through designated contact channels.
• Prompt Processing of Requests: Opt-out requests are promptly processed to ensure users are excluded from future marketing communications. Users may receive a confirmation upon successful opt-out to provide reassurance.
• Flexible Communication Preferences: Codesphere Technologies LTD recognizes that communication preferences may change over time. Using the provided channels, users can modify their preferences or re-subscribe to marketing communications.
• No Impact on Essential Communications: Opting out of marketing communications does not affect essential service-related communications. Users will continue to receive critical updates and information necessary to provide services.

Empowering users to control their communication preferences is integral to our commitment to privacy. Codesphere Technologies LTD aims to provide a seamless and respectful experience for users who opt out of marketing communications.

Updates to This Policy

This section outlines Codesphere Technologies LTD’s approach to updating and modifying our Privacy Policy. Understanding these practices is crucial to ensuring transparency and providing insights into how we manage changes to protect your privacy.

Keeping You Informed

Codesphere Technologies LTD is committed to informing you about any changes to our Privacy Policy. Here’s how we manage updates:

• Notification of Changes: If the Privacy Policy changes, Codesphere Technologies LTD will post a clear and conspicuous notice on our website. This notice may include a summary of the changes and the effective date of the updated policy.
• Reviewing Changes: Users are encouraged to review the Privacy Policy regularly to stay informed about how their information is handled. By continuing to use our website and services after the changes, users signify their acceptance of the updated policy.
• Expressing Consent Through Use: If users continue to use Codesphere Technologies LTD’s website and services after changes to the Privacy Policy, it is considered an acknowledgment and acceptance of the modified terms. Users who disagree with the changes should refrain from using our services.
• Contact for Questions: Users are welcome to contact Codesphere Technologies LTD through the provided contact channels if they have any questions or concerns about the updated Privacy Policy.

This approach ensures that users are informed about any modifications to our practices and underscores the importance of reviewing the Privacy Policy regularly. Your continued use of our website following the changes is considered an acceptance of the updated terms.

How to Contact Us

If you have any questions about our privacy practices or this Privacy Policy, please reach out to Codesphere Technologies LTD at:

• Email: info@codesphere-tech.com
• Phone: +447458149614
• Contact Page: https://codesphere-tech.com/client-support/